Once you decide to get started, one of the account executives will send you a code that needs to be installed on your website. You can either send it to your web developer to install or allow our team to install that for you at no charge. The code will only work for the domain you have asked for. For example www.yourwebsitedomain.com.
After the installation of the custom code on your website, you will see a chat window that should appear on the bottom right of your website. The chat-widget theme can be customized according to your website theme.
ChatCloud has a custom developed platform to live chat with web visitors and people who follow you on Facebook & Instagram for your online business. You only pay for those visitors that are interested in a consultation with you or want to buy one of your products or services that you offer. We also take chats of your existing customers at free of cost and send you the transcripts via email within 7 minutes. We use customized questions and responses to convert online visitors into customers for you. If you have multiple offices in different cities or states, the chat transcripts will be sent to the appropriate location via email accordingly. Your customers will be asked between the chat about which location they want to reach out to. Our call connect feature will route the call of your customers to your right office.
For more information click our LiveChat button or send us an email at info@chatcloud.co
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